eSupport celebrates its 2000th user

Only one year after launch, our eSupport website has already been chosen by more than 2000 PackshotCreator users.

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Technical informations and knowledge about product photography

Esupport keeps being enriched with knowledge and technical information to make the using of PackshotCreator photo solution an easier and better experience for our clients. It also helps to better manage all requests for assistance when needed.

 

A little guided tour for those who don’t know eSupport yet

This online interface is dedicated to all of our clients and helps you to make full use of your 5-year warranty once you sign up and register your equipment.

After you sign up and log in, our knowledge base will be available to you 24/7

 You could find in there all the frequently asked questions from our clients and the answers provided by technicians of PackshotCreator.

This easy-to-use interface is the most efficient and instant way to get essential and precise technical information on the functioning of your equipment or software.

It’s also the best way to get in touch with one of our technicians and to ask all your questions directly. As eSupport allows you to make all your requests for assistance in case of urgent need, you can make sure that an expert of your solution is always at your service.

In addition, eSupport is a precious service for your equipment since it provides you 24/7 access to:

• The specific version of your software (depending on your equipment) to download at all times. It could be very useful when your CD-Rom is lost.
• The installation guide for your equipment and software
• The complete user guide
  
  

To conclude, two points to remember about eSupport:

1. It’s free and you can use it unlimitedly throughout the life of your equipment.
2. It takes only one click to get in there:  http://esupport.packshot-creator.com